Why is it necessary to have a secured client portal for your business

customer portal. customer experience

Digital bridges that allow the clients to utilize a web browser to access a login based client platform to carry out the critical tasks are known as Client Portals. Client Portals are effective in collaborating with projects, documents and files, and store huge amounts of vital corporate documents in the Cloud. Client Portals are efficient in communicating instantly within a group, with business partners or even an individual to increase the efficiency of a workplace associated with projects, files data sheets etc. 


The security of these portals is a concern in order to protect essential documents, project worksheets, financial files, shareholder agreements, etc. While dealing with the specifics of Client Portal, the following factors must be accounted for:  

  • Network Security
  • Cloud security

Using security controls to minimise the attack surface of the cloud-based client portals or client space ecosystem by hardening the technology is one of the most crucial processes that a company with a client portal can undertake. Using security controls helps to maintain the data integrity and protect the company with its customer base as well. 


Client Portals generally operate as certain Cloud-based, shared digital spaces for the clients to meet via the internet and work together in projects with strategic and tactful workflows to drive the business forward. In order to grow your business, the systems used for such critical communications and collaborations must work optimally and be completely secure, not only to protect the particular business but also to comply with the legislation and protect your clients/customers.

There are many standard industries that rely more on the Client Portals as the central digital hub for business partners instead of email. Even many important functions are carried out via these portals like paying bills, signing documents etc. All these rely completely on the security of their client portals. Everything associated with a brand’s integrity depends on how to secure one’s client portal is for streamlining all the communications and making the collaborations much more efficient.


Customer trust is the first step to creating a loyal customer base and increasing your company’s brand ambassadors, all of which translates to a better bottom and top line. Similarly, improving client and business partner trust while increasing the convenience of completing workflows via client portal systems enhances business efficiency and ensures that your customers and clients will be loyal to your enterprise. Client/customer trust is not just an abstract concept or philosophy but a concrete tool that translates to a better business from a financial perspective. More customers mean more income for your company.

Many countries have certain rules and regulations which state that if there is a failure to comply due to a lack of diligence in securing the private data of the clients and customers, it will result in harsh penalties such as hefty fines. 

There are certain critical regional data privacy and security laws that should be kept in mind. They are: 

  • Companies using these Client Portals should make sure that they are in full compliance with the data security and privacy laws of the particular region to ensure that they are not hit with hefty fines. 
  • When the companies suffer from significant data breaches, the damages from these fallouts can cost a huge amount which many businesses might not be able to afford. Avoiding these fines and damages by securing the company’s Client Portal can save ob’s business from a business-ending data breach.

At www.cubeonebiz.com, all our products namely, onesociety, onegate, oneresto, oneretail and onefooddialer, boasts of the most functional client portal that is secured with three-layered security systems. All one portals are built in a dedicated tenant architecture model that allows us to host each client/customer in the individual cloud databases within the server and provide privacy control in admin and as well as member levels. Know about us more and how we can offer solutions to your business process’ needs. Claim a free demo today.

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