Privacy Policy

Introduction

OneGate ("we", "our", "us") respects your privacy and is committed to protecting personal information collected through our website, mobile applications, and visitor management services.

How OneGate collects, uses, and protects personal information across our website, mobile applications, and visitor management services.

Effective Date: June 4, 2026

Information We Collect

Personal Information
  • Name
  • Mobile Number
  • Email Address
  • Society/Community Name
  • Flat/Unit Details
  • Resident Information
  • Visitor Information
  • Domestic Staff Information
Usage Information
  • Device Information
  • App Usage Data
  • Browser Information
  • IP Address
  • Login Activity
  • Error Logs
Visitor Management Data
  • Visitor Entry and Exit Records
  • Visitor Photographs (if enabled)
  • QR Code and OTP Verification Logs
  • Security Check-in Records

How We Use Information

We use information to:

  • Provide visitor management services
  • Verify visitors and staff
  • Send notifications and alerts
  • Improve platform performance
  • Generate security and analytics reports
  • Maintain community safety
  • Provide customer support

Data Sharing

We do not sell personal information.

Information may be shared with:

  • Authorized Society Management
  • Security Personnel
  • Technology Service Providers
  • Legal Authorities when required by law

Data Security

We implement industry-standard measures including:

  • Secure HTTPS encryption
  • Access controls
  • Authentication mechanisms
  • Regular security monitoring
  • Data backup procedures

However, no electronic transmission method is completely secure.

Data Retention

Information is retained only for:

  • Operational requirements
  • Legal compliance
  • Security and audit purposes

Data may be deleted or anonymized after the retention period.

User Rights

Users may:

  • Request access to their data
  • Request correction of inaccurate information
  • Request deletion where applicable
  • Withdraw consent where permitted by law

Cookies and Tracking Technologies

The website may use:

  • Essential Cookies
  • Analytics Cookies
  • Performance Cookies

Users may disable cookies through browser settings.

Third-Party Services

OneGate may integrate with:

  • Firebase
  • Google Analytics
  • SMS Providers
  • Email Service Providers
  • Payment Gateways

These services maintain their own privacy policies.

Children's Privacy

The platform is not intended for children under 13 years of age without parental or guardian supervision.

Changes to Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be published on this page with a revised effective date.

Contact Us

For privacy-related inquiries:

onegate
1905, Cyber One, Plot-4, Sector-30A, Vashi, Navi Mumbai, Maharashtra 400703

Email: support@cubeoneapp.com
Phone: 022 45740221
Website: https://www.cubeonebiz.com/gate/gate.php

We will be happy to demonstrate our CubeOne Gate solution to your satisfaction. And it won’t cost you anything!